AWS Standard Support

AWS Standard Support | Cloud Computing Technologies

AWS or Amazon Web Services have been rising in popularity due to the huge benefits they offer. The number of AWS services has also gone up in recent times, making the endeavor of selection confusing for businesses and organizations. However, it is important for businesses, especially in this day and age of the corporate world, to be on top of their network, content delivery, identity, compliance, migration, storage, database, computing, management tools, and security aspects of operations. For each of these components, organizations can find one or more AWS services that provide beneficial and efficient relevant functionalities. Identifying the best and most effective ones from the extensive list of AWS services can be a challenging and daunting task. Therefore, Cloud Computing Technologies picked out the AWS services that are most commonly used across the globe for different purposes.
What is more, is that Cloud Computing Technologies offers a support plan for the best AWS services out there as well. CCT is a technology giant with specialized teams of experts that are proficient in AWS technologies. With the growth and expansion of your applications, operations, and overall business, your AWS infrastructure needs to scale and evolve at the same pace as well. For this reason, CCT, as an Amazon Web services’ public sector partner, provides organizations and enterprises with expert and completely dedicated services to supplement your journey through AWS services at a highly competitive rate of only $1,500 a month.
All the engineers that work for Cloud Computing Technologies are AWS Associate Certified and hold expertise in helping a company extract optimal benefits from each of the AWS services discussed below, as well as a number of others. Managing and growing an AWS service to synchronize it with business operations and to reap maximum benefits from the features it has to offer to require deep insights and knowledge about the service, its design, and its functionality. The standard support plan that CCT offers can aid in your business devising a well-informed strategy to exhaust one or more AWS services that you invest in of its potential and staying in line with that plan to drive a significant boost to your business’s productivity and consequently, its bottom line.
Cloud Computing Technologies guarantee significant results pertaining to optimization of risk management, operational performance, and keeping business costs in check. At CCT, we want our clients to be successful, as we believe that is what signifies our success. Our AWS Standard Support Plan is carefully and specifically designed to enable your business to leverage access to expertise and the right mix of tools, resources, and deep insights so that your business can swiftly reach success through AWS services. This mid-tier plan of CCT’s overall range of support plans for AWS is ideal for organizations and businesses that have 22 or fewer instances of AWS. The plan is extremely useful even if your business employs a dedicated technical team and is well suited for organizations that are mid-sized.
Startups, small and medium-sized enterprises, as well as large businesses and even government level organizations and federal agencies, can benefit from Cloud Computing Technologies’ AWS support services. The two other AWS support plans that CCT offers are the AWS Basic Support Plan and the AWS Premium Support Plan. Businesses can choose from the three plans according to their needs and requirements and gain access to unparalleled expertise and professional support for all their AWS instances. The portfolio of Cloud Computing Technologies in this regard is extremely strong as it has assisted a large number of organizations of different sizes and operating in several different sectors and industries in planning, developing, and maintaining their systems and applications with its superior knowledge of AWS services, cloud security, DevOps, microservices, and a number of other areas.
Before looking at the services and components of support your business will be able to enjoy and benefit from through CCT’s AWS Standard Support Plan, let us take a look at the top ten most commonly used AWS services, their major features, and the benefits they offer to businesses.

The Top Ten Most Widely Used AWS Services

The following AWS services are not only popular among businesses and users but are extremely beneficial in their offerings. All of these services are designed to support businesses’ efforts for growth and success through a number of unique features and functionalities. Organizations choose from these services depending on their needs, demands, preferences, and specific operational requirements. Some of these are extremely efficient at enhancing the automation, storage, or security capabilities of corporations, while others do wonder for reducing costs of operations and business activities. Let us take a look at each of the top 10 most widely used AWS services in detail and discuss how each benefits organizations and businesses.

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AWS IAM (Identity and Access Management)

AWS Identity and Access Management (IAM) provides businesses with access control that is fine-grained. You can control and specify access, through permissions, to AWS resources and services. In order to grant IAM roles with permissions, a business can attach the actionable resources, the actions that can be executed, and a policy that describes the access type. With the help of IAM roles, organizations can delegate access to AWS services as well as users to function in their AWS accounts. An AWS request can be made in the IAM role account by obtaining temporary security credentials through an assumption of role by users from AWS services or your identity provider.
As the requirements of a business evolve, correct permissions that are fine-grained can be granted through the continuous cycle of achieving the least privilege. You can also establish permissions guardrails through the use of SCPs (service control policies). You can restrict permissions with confidence throughout your AWS organization with an IAM access advisor, whether you have existing SCPs or if you are just getting started with them. You can also use the ABAC (attribute-based access control) authorization strategy to establish fine-grained permissions on the basis of team name, job role, department, and other such user attributes. This allows you to diminish the number of required distinct permissions to create controls that are fine-grained within your AWS account.
Here are some of the benefits of AWS Identity and Access Management:

Benefits of AWS Identity and Access Management

  • Identity federation
  • Control for AWS accounts
  • Provision of shared access to AWS accounts
  • Authorization
  • Authentication

AWS Auto Scaling

With AWS Auto Scaling, all the resources of a business that are scalable can be configured with autonomous scaling in order to supplement the organization’s application from a single interface that is unified. This includes Amazon EX2, Amazon EC2 Spot Fleets, Amazon ECS, Amazon DynamoDB, and Amazon Aurora. What is more, is that AWS Auto Scaling automatically performs a thorough scan of the environment of a business to discover cloud resources within its application that is scalable. This means that you do not have to go through individual service interfaces to identify these resources manually and one at a time.
AWS Auto Scaling also comes with built-in strategies for scaling that a business can simply choose from in order to optimize its operational costs and performance. The service allows you to set a target resource utilization yourself as well. Furthermore, the service is fully managed and establishes policies for target tracking scaling automatically for each resource within your scaling plan. It also triggers scaling adjustments for all the resources of the business by establishing and managing the Amazon CloudWatch alarms. The service is able to do predictive scaling as well by predicting future spikes to provide an appropriate number of instances of EC2 before the changes that were predicted occur. It also constantly calculates adjustments for scaling and subtracts or adds capacity according to the requirements in order to make sure that the metrics of the business stay on target.
Here are some of the benefits of AWS Auto Scaling:

Benefits of AWS Auto Scaling

  • Pay-as-you-go pricing and cost reduction
  • Autonomous performance maintenance
  • Smart scaling decisions, policies, and strategies
  • Quick scaling setup
  • GSA Schedule

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    AWS Lambda

    It is commonly observed that a number of organizations do not have a server infrastructure that is strong enough to take on the dynamic demands that arise as a result of their speedy growth. This is where AWS Lambda comes in, as it can swiftly and effectively handle development loads. It scales the server as well as upgrades its capacity according to the requirements to make sure that requests are unable to overload the application or server. The service is fully automatic and highly agile and does not require any effort on the part of the business while carrying out its tasks. What is more, is that the service rounds up the server time consumed to 100 milliseconds instead of the nearest hour like most of the other services of the cloud.
    You can use AWS Lambda to create automated chatbots, process S3 objects, automate notifications, and optimize routine tasks of the business. Furthermore, the service also enables businesses to benefit from consolidated functionality and quick iterative development along with less management for operations.
    Here are some of the benefits of AWS Lambda:

    Benefits of AWS Lambda

    • Consolidated functionality
    • Less operational management
    • Quicker iterative development
    • Various use cases
    • Minimized cost
    • Automatic scalability

    Amazon EC2 (Elastic Compute Cloud)

    Amazon Elastic Compute Cloud, commonly known as Amazon EC2, provides businesses with resizable computing capacity in the AWS cloud. By using Amazon EC2, businesses can deploy and create applications more quickly as it eliminates the need for upfront hardware procurement investment. The service allows organizations to launch a few or several virtual servers as per their requirements. It also enables businesses to manage their storage as well as configure their networking and security in a more efficient manner. Amazon EC2 also eliminates the need to forecast traffic by handling popularity spikes and changes in needs by allowing the business to scale down or up easily.
    The service allows you to get your server hosted in the cloud by providing you with a platform (instance) that you can connect with from virtually anywhere at any time. The total time required for deployment of instances is low, and you do not need to put much effort into the setup for the application after the deployment of OS as Amazon EC2 creates an instance from an application and OS template that is pre-configured (called Amazon Machine Image or AMI). It also offers instance security by providing Key Pair to limit access without the private key that only you hold. For granular management of access, it allows you to assign IAM roles to your account.
    Here are some of the benefits of Amazon EC2:

    Benefits of Amazon EC2

    • Cost efficiency
    • Security
    • Reliability
    • Compatibility with other Amazon Web Services
    • Flexibility for cloud hosting services
    • Complete and efficient control
    • Elastic web-scale computing

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    Amazon RDS (Relational Database Service)

    Amazon Relational Database Service or Amazon RDS is specifically designed to make your infrastructure extremely user-friendly. It allows swift and quick development of dedicated databases or instances that efficiently support SQL Server, SQL, Oracle, Amazon Aurora, MySQL, PostgreSQL, and a number of other various database engines. For those who are inexperienced in this regard, it takes hours of a technical team’s time to complete the process of creation and maintenance of instances successfully. Amazon RDS can do the job effectively, saving a lot of your time and effort.
    The service also offers database developers definite and high-utility benefits resulting in radically transforming the economics of a tech startup. You can use the service through an existing commercial license as well. MultiAZ, a feature of Amazon RDS, gives the SLA a 99.95% uptime. When you enable this feature in a production database, each database will be replicated and added to another zone by AWS. The replicas are standby and synchronous. This mitigates all threats of data loss as the original database as well as its replica are always in sync.

    It is only with experienced, specialized, and expert support from a reliable and credible technology company that you will be able to extract the optimal potential and benefits from any of the AWS services available in the market. CCT is a tech giant that is efficiently serving thousands of companies and businesses with their cloud and other technological endeavors to their utmost satisfaction and contention. The operations of CCT are managed and performed by highly experienced and specialized IT industry professionals who deeply understand the intricacies and even the minutest of functionalities of all AWS services. They can evaluate and analyze the needs, requirements, aims, goals, and objectives of your business to allow you to leverage each service in the best possible manner to support those requirements and goals. So, if you want to achieve the targets that you have set for your business and make sure that you achieve more value out of your AWS services than you pay for, why not get AWS Standard Support from Cloud Computing Technologies today at the best market price?

    Furthermore, Amazon RDS allows businesses to scale vertically as well as horizontally according to their needs. It also offers PIOPS or Provisioned IPOS that is perfect for OLTP (online transaction processing). The more the amount of your set up IOPS, the more the increase your concurrent request processes. This reduces latency and gives way to increased throughput. Amazon RDS also provides its users the ability to take point-in-time snapshots as well as offers them automated backup. It captures all updates to the RDS database and the transaction logs.
    Here are some of the benefits of Amazon RDS:

    Benefits of Amazon RDS

    • Backup (Automated backup + Point in time snapshots)
    • Performance
    • Scalability (Vertical or scaling up + Horizontal or scaling out)
    • Availability

    Amazon S3 (Simple Storage Service)

    Amazon Simple Storage Service or Amazon S3 is a service that allows organizations and businesses to store huge amounts of big data. The security of the service is top-notch, and businesses can save all the data that they do not need anymore but cannot afford to risk on this file storage service. It creates a backup of your data by storing it at three data centers while preventing breaches by staying fully compliant with PCI-DSS, HIPAA/HITECH, and FedRAMP. The service has almost zero latency that it is able to maintain at all times. What is more, is that you can configure the inventory of Amazon S3 and create and define your own replication rules. The service also enables businesses to design their own lifecycle policy. Furthermore, you can configure, with the help of several filters, request metrics and storage classes analysis to view your storage in a better manner.
    Here are some of the benefits of Amazon Simple Storage Service:

    Benefits of Amazon S3

    • The Simplicity of Management
    • Ease of Migration
    • Very low cost
    • All-time Availability
    • Reliable Security

    Amazon CloudFront

    Amazon CloudFront serves as a global content delivery service or CDN to relay content quickly and efficiently to end-users. The service also increases the speed of a website while improving access to data present within the cloud. It pulls a website’s static files to present to you from data centers located throughout the world. Businesses can also make multiple pieces of data, videos, applications, and APIs available to consumers with the help of Amazon CloudFront at low latencies and high transfer rates. The service leverages resources, such as AWS Management Console, AWS CloudFormation, CLIs, and SDKs for management.
    Here are some of the benefits of Amazon CloudFront:

    Benefits of Amazon CloudFront

    • Deep integration with major services of AWS
    • Great economics
    • Programmable CDN
    • Great performance
    • Integrating network
    • Security to the content

    Amazon VPC

    Amazon VPC helps protect the IT infrastructure of an organization by isolating it from exposure. It does so through the creation of a private virtual network that has closed accessibility from unauthorized individuals and systems. You can also create VPC, route tables, security groups, IP ranges, and subnets effectively and quickly. The service allows you to enhance security through the creation of network access control lists and isolated dedicated instances that are singled out at the level of hardware.
    Here are some of the benefits of Amazon CloudFront:

    Benefits of Amazon VPC

    • Multiple connectivity options
    • Ease of use
    • Enhanced security

    Amazon SNS (Simple Notification Service)

    Amazon Simple Notification Service or Amazon SNS scales consequently and automatically with the rise in the number of messages and offers topics that are encrypted to secure your messages from unknown or unapproved access. The delivery of a message to subscribing endpoints allows it to decrypt. The service also enables users to edit the policy of filtration to receive only notifications that they are interested in. What is more, is that message fanout is carried out at the time of a message getting sent to a topic. The service replicates it and pushes the message to a number of endpoints. It allows for parallel processing as it offers event notifications that are asynchronous.
    Subscribers can activate a mobile notification service that also gets activated from business logic in the cloud or by actions within an application that is user-driven. Fanout of mobile push notifications is extremely low-cost for devices that are based on Baidu, Windows, Fire OS, Android, and iOS. It also offers features to send email or text messages.
    Here are some of the benefits of Amazon Simple Notification Service:

    Benefits of Amazon SNS

    • Integration with AWS Lambda
    • Ease of setup
    • Scalability
    • Support for multiple notification formats

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    AWS Elastic Beanstalk

    In order to get web applications started on AWS, there is no faster way than the use of AWS Elastic Beanstalk. All you have to do is to put in your application code, and it will autonomously handle all the details, like monitoring, auto-scaling, load balancing, and resource provisioning. Regardless of if your web application is Docker, Go, .NET, Node.js, Ruby, Python, Java, or PHP, the service is ideal for you. It uses core AWS services, including Elastic Load Balancing (ELB), AWS Auto Scaling, Amazon Elastic Container Service or ECS, and Amazon Elastic Compute Cloud or EC2 in order to swiftly support applications that require scaling up for serving millions of end-users.
    AWS Elastic Beanstalk offers support of an extensive selection of application platforms and a huge variety of options for application deployment, like Eclipse and Visual Studio. Elastic Beanstalk Command Line Interface and AWS Management Console. The service is fully compliant with SOC 3, SOC 2, SOC 1, PCI, ISO, and HIPAA.
    Here are some of the benefits of AWS Elastic Beanstalk:

    Benefits of AWS Beanstalk

    • Provision of productivity
    • Control over resources and tools
    • Flexibility and ease of initiation
    • Scaling the demand
    The AWS Associate Certified and expert support teams from CCT render the level of technical expertise you hold invalid and help you establish and expand your AWS services infrastructure. Through Cloud Computing Technologies’ AWS Standard Support Plan, businesses gain access to the company’s expert and highly professional support team for twelve hours each weekday along with sixteen hours each week of consultation time. This regular and continuous interaction opportunity offering enables businesses not just to streamline their AWS services but scale them as well in order to stay synchronized with the business upon growth and expansion.
    CCT makes sure that no first contact goes un-responded for more than sixty minutes and strictly upholds promptness in its responsiveness. While this is one of the components in its Service Level Agreement, usually, it does not take more than a few minutes, at maximum, for CCT’s teams to be ready to respond to you as they understand that every minute is crucial for every business. What is more, is that the communication with Cloud Computing Technologies is never one way as its teams are highly proactive in consulting with their clients for the purpose of optimizing and improving their AWS services.
    The AWS Standard Support Plan is something that no business that utilizes or wants to utilize AWS services can go wrong with. This is so because the support teams of CCT hold extensive and deep insights and knowledge about the intricacies of the features of AWS services. Through this plan, you can transfer this expertise to the teams managing your business to enhance the productivity and profitability of your business, reduces its costs, render the activities and operations of your business seamless and significantly more proficient, and gain access to a number of useful and highly beneficial resources and tools.
    Businesses that have production workloads in AWS or plan on leveraging the useful features of AWS services for the purpose of increasing their products can benefit from the CCT’s offering of a full set of best practice checks from AWS trusted advisors through their AWS Standard Support Plan. Your business will also gain communication access to CCT’s expert cloud engineers through phone, email, and chat for enhanced technical support. Furthermore, your business can enjoy unlimited cases as well as unlimited contacts with prioritized and prompt responses. Not only that, but in the case of production system impairment or system impairment, your organization can also benefit from general support and expert guidance from Cloud Computing Technologies’ professional and specialized teams. What is even more, is that you will also receive customized architectural guidance from CCT that is precisely contextual to the exact use case of your business.

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    CCT makes this possible by carefully and thoroughly analyzing and evaluating the operations, activities, and requirements of your business to devise tailor-crafted plans and strategies to supplement its growth and enhancement. Some other highly beneficial offerings that Cloud Computing Technologies’ AWS Standard Support Plan features include:
    • Access to support automation workflows
    • Technical account management through coordinated access to AWS and programs experts and a pool of technical account managers
    • Access to infrastructure event management
    • Account assistance through a concierge support team
    • Proactive self-service and programs
    • Third-party software support (includes troubleshooting, configuration guidance, and interoperability)
    • Programmatic case management
    The AWS Standard Support Plan from Cloud Computing Technologies has a current price tag of $1,500 a month, which can be the difference between your business being able to disrupt the industry it operates in and lagging behind its competitors. All the CCT’s services, including AWS services, microservices, DevOps, cloud security and cloud migration, etc., are considered top-of-the-shelf and high-end within the tech industry. With experience and highly capable teams on its side, CCT is your go-to resort if your business needs a strong push towards new, unprecedented heights.

    Our Final Thoughts

    CCT, with its AWS support services, can enable you to swiftly develop as well as handle your AWS instances in a highly efficient manner regardless of the technical expertise level that you possess. For any questions, queries, concerns, or insights related to anything about the AWS support plans that Cloud Computing Technologies offer, get in touch with CCT now. To receive guidance regarding optimization of your AWS services and the best in class support and assistance in your journey with AWS, order the AWS Standard Support Plan, and sit back and watch CCT efficiently plan, design, implement, and maintain all your AWS services and workloads.
    Here are the rates for Cloud Computing Technologies’ AWS Basic Support Plan and AWS Premium Support Plan.
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    Frequently Asked Questions

    AWS Standard Support is a baseline level of support provided by Amazon Web Services (AWS) to all customers at no additional cost. It offers access to AWS documentation, whitepapers, and best practices, as well as 24/7 access to customer service via email for account and billing inquiries. Additionally, AWS Standard Support includes basic technical support for AWS services, with response times of 12-24 hours for general guidance and assistance.
    AWS Standard Support covers general guidance and assistance related to AWS services, account management, billing inquiries, and service health notifications. It also includes assistance with basic usage and configuration questions, as well as access to AWS Trusted Advisor checks for cost optimization, performance improvement, security, and fault tolerance. However, AWS Standard Support does not include support for architectural guidance, application development, or operational troubleshooting.
    The benefits of AWS Standard Support for businesses include access to AWS documentation and best practices, 24/7 customer service for account and billing inquiries, and basic technical support for AWS services. Additionally, AWS Standard Support provides access to AWS Trusted Advisor checks for optimizing cost, performance, security, and fault tolerance. While AWS Standard Support offers foundational support, businesses can upgrade to higher support tiers for additional benefits and features tailored to their needs.
    Businesses can access AWS Standard Support by signing up for an AWS account and activating Standard Support in the AWS Management Console. Once activated, businesses can access support resources, documentation, and the AWS Trusted Advisor tool through the AWS Support Center. AWS Standard Support provides response times of 12-24 hours for general guidance and assistance inquiries submitted via email. However, AWS Standard Support does not include any service level agreements (SLAs) for response or resolution times.
    Yes, businesses have the option to upgrade from AWS Standard Support to a higher support tier, such as AWS Developer Support, AWS Business Support, or AWS Enterprise Support, to access additional benefits and features. Higher support tiers offer varying levels of support, including faster response times, 24/7 phone support, architectural guidance, and access to AWS Technical Account Managers (TAMs). Businesses can choose the support tier that best aligns with their needs and budget, and upgrade or downgrade their support plan as needed.