Scrum Master Managing the Tasks
Home » Blog » What is a Scrum Master?

What is a Scrum Master?

While it may sound like something out of a fantasy game, the scrum master is a crucial agile project management role that requires expert leadership skills. The scrum master ensures the entire scrum process goes smoothly throughout the project.

Scrum is a framework that implements agile processes in multiple projects, including software development. Scrum master utilizes this framework to manage work and complete projects in smaller portions.

What Is Scrum?

This agile framework enables teams to manage complex tasks efficiently and provide high-quality end products by iteratively approaching problems. Scrum is an easy-to-use and straightforward project management and planning system led by a scrum master.

This software ensures constant feedback to provide the scrum master with accurate information and data to meet the needs of the customers.

Unlock the future of intelligent applications with our cutting-edge Generative AI integration services!

What Is a Scrum Master?

The scrum master is the leader responsible for managing the process of the scrum software. However, the scrum master is only responsible for managing the process only, not the decision-making. They guide the entire team throughout the scrum process with their expertise and experience.

Since scrum uses the agile project management technique, the team needs a scrum master to guide them through the process. The software utilizes sprints, and shorter development cycles, which ensures constant improvement of a service or product. It is a collaborative methodology and requires effective processes. The main results are dependent on the expertise and guidance of the scrum master.

Without a scrum master on the team supporting and promoting the process and helping team members and product owners understand the values, rules, practice, and theory of scrum, the chances of project failure drastically increase.

Responsibilities of a Scrum Master

In an agile world, it can get challenging for the team to manage their own tools and processes. This is where a scrum master comes in. The responsibilities of the scrum can vary based on the type of project. It can be lightweight as simply scheduling or extensive like managing every step of the product cycle. Here are some of the general responsibilities of a scrum master:

  • Standup: Facilitating every standup or scrum based on the project requirements
  • Sprint/Iteration Planning Meetings: Protecting the team from missing the scope of the project or over-committing on tasks while also aiding in creating sub-tasks and estimation
  • Sprint Review: Participating in the project meetings and capturing feedback
  • Process Improvements: Identifying the problems and areas to improve for future products
  • Administrating Scrum: Working as scrum board administrator to ensure everything is updated and all the tools are efficiently working as required
  • Conducting Meetings: Meeting all stakeholders and team members individually when required to resolve any disagreements regarding work styles and processes. Scrum masters are usually not in favor of one-on-one meetings since they prefer to have these discussions during the standup process. However, certain team requires face-to-face interaction, particularly if they are new. If these interactions are crucial for the project and its improvements, then scrum masters arrange these meetings to iron out all details and conflicts to ensure a smooth process.
  • Consultation: Consulting with all internal stakeholders and team members to determine the best way of efficiently working as a scrum team to avoid any delays and mistakes
  • Reporting: Regularly assessing the charts and planning tools to determine what must be built and at which speed
  • Blockers: Aiding the team by removing any external blockers and handling any internal roadblocks by ensuring workflow and process improvements
service disabled veteran owned small business


The scrum master has to ensure that the entire team is working efficiently and constant progress is being made. It might require adjusting minor things or fixing complex problems. It is essential for scrum masters to be prepared for any task that could maintain the workflow and eliminate potential pitfalls.

When Does a Business Require a Scrum Master

Whether or not your business or project needs a scrum master depends on the type of project and potential problems you might face. It is essential to ask the following questions to determine how a scrum master would be the right decision for your business:

  • Is your development team facing challenges in prioritizing product backlog items? If yes, then the development team can get significant benefits from having a scrum master with expertise in scrum software. They will ensure the items are efficiently prioritized to avoid any problems.
  • Does the team typically flair well under the guidance of a coach as compared to having structured leadership? Many team members struggle under leaders who are highly disciplined. The leadership style of scrum masters is typically more lenient and feels more like having a coach as they tend to avoid micromanagement.
  • Is it more productive for your team to have someone facilitating regular meetings? If your team works under the guidance of a leader who conducts regular check-ins, identifies problems, and provides solutions, then a scrum master can do wonders for your team.

Scrum masters can greatly improve the involvement and workflow of the entire team while ensuring the proper operations of the scrum. Be sure to thoroughly assess the needs of your business and your team to determine whether a scrum master would be the right fit.

Ways to Become a Scrum Master

If becoming a scrum master is something that interests you, then you can certainly begin your career path in this direction. Here are the educational requirements and certifications generally needed to become a scum master:


A degree isn’t strictly required, but many businesses favor candidates with at least a bachelor’s degree in business administration, IT, or other relevant fields. Getting a degree provides you with better opportunities to gain experience on the job, which is often essential in applying for a scrum master position.


Getting a scrum master degree to gain an understanding of scrum principles and the right foundation to start your career as a scrum master. There are various options available, like Certified ScrumMaster Course, Professional Scrum Master training course, and more.

As you get the proper education and certification, you should also consdier getting practical experience in leading teams, and managing projects could also benefit you.

Small Disadvantaged Business

Small Disadvantaged Business

Small Disadvantaged Business (SDB) provides access to specialized skills and capabilities contributing to improved competitiveness and efficiency.


Having a scrum master assisting your team throughout the project could help your business ensure higher productivity and efficient workflow. It also ensures that your product or service undergoes a constant improvement and you are able to deliver the best results to your customers.

Further blogs within this What is a Scrum Master? category.

Frequently Asked Questions